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Heil plumbing dmv Reviews



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Nancy J
Nancy J
15:28 01 Dec 22
Everything from setting up the appt to receiving a text message confirming tech arrival was seamless. A big thanks to Marvin for fixing the drain problem quickly. His professionalism and expertise made all the difference. Highly recommend Heil Plumbing DMV!
Dan O.
Dan O.
17:03 29 Nov 22
I had a great experience with Heil Plumbing DMV and I intend to use them for future plumbing needs.I hired Heil for two rounds of repairs to install an expansion tank, replace a length of sewage pipe, and carry out several smaller tasks.Our plumber, Jacob George, was always on time and provided prompt, professional, and high-quality service. What really stood out was the fact that, in addition to the repairs, he patiently explained exactly what he was doing and why, as well as what future issues could occur and what the relevant repairs might look like. He was also helpful in showing me how to winterize our outdoor faucet and adjust our water heater temperature.Customer service was easy to get in touch with for general information and scheduling purposes. Danielle was the person we generally spoke to and she was very helpful and efficient in answering our questions.On pricing: Heil was the second company we hired to provide an estimate for the work we needed done. The first company—another larger local company—charged for an estimate and came in double what our housing inspector thought would be reasonable. Heil did not charge for an estimate, and provided pricing that was close to our inspector’s estimate. Based on that experience, I consider them to be a good value for an established plumbing service, and honest about pricing and the scope of services needed to resolve a problem.
Louis C.
Louis C.
15:57 17 Nov 22
I had a toilet with a tank that wouldn't stay filled up so there was a leak I couldn't find. Marvin showed up promptly and saw the flapper was defective even though I had just replaced it. He gave me an estimate to replace that and I agreed so he started the work. After replacing the flapper, it was still leaking so he did further diagnosing and saw the tank was not tight. I also had him look at my back house bib. He determined what needed to be done for both issues, did not charge me for the initial fix since that didn't resolve the issue and gave me new estimates for the work. I accepted and he went to work on both issues. He was thorough, professional, very pleasant to talk to, and took the time to explain things to me. Very happy with his work and my experience with Heil Plumbing. Thank you Marvin!
Patrick D.
Patrick D.
15:34 17 Nov 22
We’ve used Heil for two jobs at our home, a garbage disposal repair and a toilet repair. Both times it was incredibly easy to schedule an appointment and they came quite quickly. Jacob is the best technician you could ask for. He’s thorough, meticulous, and extremely knowledgeable. He’s also just a friendly and thoughtful guy. Explained everything he was doing and made sure I was as involved as I wanted to be. Highly recommend him and Heil.
lem- E.
lem- E.
17:21 16 Nov 22
When you have plumbing issues and feel helpless and anxious, you must think it's the end of the world?!Who do you call? Heil Plumbing DMV! They do the impossibilities to possibilities!I replaced my old kitchen countertop, double sink, and faucet. The countertop company came and set up my new countertop and installed the new single sink. They disconnected the plumbing and garbage disposal attached to the old sink and left it hanging while still connected to the main pipe.There are a lot of plumbing companies in the DMV area, and I needed to figure out who to trust and rely on with my concerns. Luckily, I was narrowing it down based on customer reviews online, and long and behold, Heil plumbing was the perfect fit for the job!Mr. Jacob George is the man! He explained my current setup thoroughly, enumerating the flaws in how it was set up and how it should be based on the building code-plumbing.He opened two sections of my wall to find out if there were no leaks from the mishaps that got disconnected.He did an excellent job installing new plumbing and attached my new faucet and garbage disposal. Not to mention, he also put back two sections of my drywall.You rarely find someone these days going the extra mile in their job!Thank you to Heil Plumbing and Mr. George!It is just the beginning of our business and until next time!--Lemuel
Kathryn W.
Kathryn W.
19:14 11 Nov 22
Jacob from Heil plumbing came out to look at a leak in my basement ceiling and to give me a second opinion on my main drain line. He was incredibly thorough in both his investigation into the problem and in his explanation of the problem to me. When he left I had a definitive idea of what the problem was, a temporary solution and multiple options of long term solutions to pick from. I will be calling Heil for all of my future plumbing needs.
Peter T.
Peter T.
19:18 27 Oct 22
I typically don’t write reviews, but we were so happy with the service we received that we wanted to make sure it was recognized. While on vacation out of town we learned from our house sitter there had been a gas leak to our home generator, and the fire department shut everything off until a licensed plumber could diagnose, and repair the problem. Since we’d used Heil in the past I asked her to call them the next morning. Eddie came out the next day, arrived within the scheduled window, diagnosed the problem, and had the bulk of repairs wrapped up in an efficient amount of time. We needed to order a part to complete the work, so a week later when I was back in town I scheduled the follow up appointment online. Marvin arrived on time, and made the necessary repairs in no time. Both Eddie & Marvin were super friendly, informative, and incredibly skilled plumbers. I especially appreciated their professionalism, and friendly attitudes. We couldn’t be happier, and will not only look forward to our next opportunity to hire Heil, but will be sure to recommend them to our friends and neighbors.
Susan K.
Susan K.
21:30 21 Oct 22
Ken was knowledgeable, efficient and honest. We will definitely use and recommend him and Heil again.
L C.
L C.
14:19 20 Oct 22
Great experience using Heil Plumbing DMV. Mr. Marvin Chaney reinstalled my water heater that had been botched by another company. He explained what needed to be done, was pleasant, and cleaned up after the job. This company is my choice for all future plumbing.
Michael D.
Michael D.
15:51 19 Oct 22
Heil Plumbing is an Awesome company. They are courteous and respectful. They arrived timely and went immediately to fixing the problem. Their plumber Jacob is exceptionally knowledgeable and explained everything he did to fix the problem. I highly recommend Heil Plumbing!! 5 Stars! Thanks so much for fixing our plumbing issue.
Justin T.
Justin T.
19:02 18 Oct 22
I was able to quickly schedule a appointment online and the plumber promptly showed up. He was able to diagnose what was causing my basement issues and recommend some immediate and long term solutions. Overall I'm glad I went with Heil and will use them in the future
Lisa S.
Lisa S.
17:29 14 Oct 22
Jacob from Heil Plumbing was very professional and remained clear with his descriptions of potential issues and with what was resolved. I would highly recommend Heil and Jacob to anyone.
Thomas A.
Thomas A.
19:19 05 Oct 22
Heil was quick to respond and Jacob came in and did a fantastic job. He was quick and efficient and explained everything that he was doing and why.
Julia E.
Julia E.
20:20 29 Sep 22
We have used Heil Plumbing several times and always been happy. They have performed simple and complex jobs; all successful. I wouldn't hesitate to refer them to anyone.
Dave H.
Dave H.
18:17 20 Sep 22
I can’t say enough good things about Heil. They were on time, they solved my problem, the work was professional, and I learned a ton. The pricing was straightforward and there were no surprises. I would not hesitate to use them again. Thanks Jacob!
Ignacio Q.
Ignacio Q.
13:42 15 Sep 22
Over the past two years, I have tried several plumbing outfits and I'm still on the lookout for our go-to plumber.... We may have found them in Heil Plumbing. Their plumber, Jacob, was super professional and thorough. He gave well-thought explanations and was courteous. He fixed the problem and went above and beyond to address any other issues. This was our first experience with Heil Plumbing but they seemed excellent.
Charles O.
Charles O.
21:25 14 Sep 22
Jacob was extremely timely, proficient, and patient. He took the time to thoroughly explain everything that needed to be done and made me feel like I was in control of the decision making every step of the way. I will definitely use Heil Plumbing DMV again.
Kathy G.
Kathy G.
19:41 07 Sep 22
They were on time, very reasonably priced and consummate professionals. Jacob did great work on our gas system and kept me informed every step of the way, and explained everything he did. He even cleaned up very thoroughly before he left! I highly recommend Heil and will continue to use them.
DeShawna A.
DeShawna A.
16:51 06 Sep 22
Marvin handled my parents with knit gloves. Things started a little rocky with my parents apprehensive temper. He was very kind and patient and we recommend Heil Plumbing DMV for all plumbing repairs. We will keep them for any future repairs. Thank you Heil for excellent service!
Daphne D.
Daphne D.
19:40 30 Aug 22
I worked with Jacob G. and he was honest, courteous and fixed our issues. Will gladly use Heil and Jacob again
Brianna J.
Brianna J.
17:09 19 Aug 22
Jacob was the Heil plumber who took care of my issue today and he was on time, courteous, and professional. He took time to explain the pricing, which was standard and transparent. He explained every step of the repair and was patient when some unexpected issues arose. He was fair and worked with integrity. He never rushed and went above and beyond coordinating my repair with my water service provider. 10/10 recommend and would use this company again.
Marcy K.
Marcy K.
23:14 18 Aug 22
Had an excellent experience this past week when I needed a plumber. Like a lot of people I took to Google to help me find a plumber in the Montgomery County area. And if you don’t know, hundreds show up when you type in that kind of general search. So, again, like most I then looked at the reviews and ratings. Heil plumbing didn’t have as many reviews as many others but it had a solid showing. I called several agencies but when I connected with Heil, the receptionist, Danielle, was polite, kind, charismatic and gave off an honest vibe that felt genuine. I couldn’t help but like her. I thought if she was the first impression of the business, the others would probably be similar. I wasn’t wrong. Surprisingly, they were able to send someone same day. Jacob, our technician was wonderful. Before he arrived, I received a text message when he was on his way to our project. Not only did the text provide information but it included a picture of Jacob’s face so we knew who to expect. I’ve not experienced that before and I appreciated that detail. Jacob was polite and professional, as well as detailed and thorough. He explained everything with clarity. He really understood how to connect with the customer. He even went above expectations when I asked about future project. He admittedly shared it was outside his scope of work but immediately connected us with a person in the company who was their expert. And on top of that, he provided additional references to help us get the job done with options. I felt heard, understood and appreciated by this business. I definitely would recommend them! Thank you Heil.
Andy W.
Andy W.
18:16 15 Aug 22
Jacob was very professional and personable. He provided information constantly about the work he was performing. I would definitely hire Heil plumbing again.
MaryAnn L.
MaryAnn L.
15:40 15 Aug 22
Marvin installed a new water heater for me. He answered all of my questions and provided excellent service from the project quote to cleanup. Very professional. So generous with his knowledge and advice. Will definitely use Heil Plumbing again!
Vincent S.
Vincent S.
01:47 12 Aug 22
Jacob did a phenomenal job for us. He’s a huge asset to Heil DMV. He went way above and beyond the call of duty to ensure all of the pipe replacement work was properly done. He also took the time to explain everything he did. We are extremely grateful for the quality of his service and efforts. We give Jacob and Heil DMV our highest recommendation.
Mark M.
Mark M.
19:16 08 Aug 22
I wasted several days calling plumbers listed in the Washington Consumers Checkbook who despite great reviews either did not answer phones, or were slow to respond to emails. Then I started a web search and found Heil.They had great on line reviews, answered the phone promptly, were quick to understand what I needed done, offered a choice of manufacturer, and gave a competitive quote when I called. Two days later we have a new 70 gallon propane water. Ken who installed the unit arrived on time and did a great job hooking up the water and propane lines and reconnecting our ground source desuper heater. Highly recommend Heil DMV.
Victoria T.
Victoria T.
19:53 03 Aug 22
We had a great experience with Heil Plumbing today. Our tech, Jacob, was punctual, very transparent about the pricing, offered explanations if I wanted to know what tasks he was doing, and was very willing to stick around and look at additional areas of concern. We discovered that both toilets needed minor repairs and we got a discount since he was already on-site. We also got a quote for a water heater replacement and will definitely be utilizing Heil Plumbing for that task, when we're ready to move forward. Highly recommend Jacob as a tech and Heil Plumbing overall!
Ann H.
Ann H.
17:52 29 Jul 22
Jacob’s work is excellent. He offered to provide us with 2nd opinions on work suggested & adjusted a chain on one toilet because he had some time remaining in his appointment time.This was my 2nd positive experience with Heil, and will use again.
Steve L.
Steve L.
16:20 25 Jul 22
After previous plumber couldn't clear the drain, Jacob with Heil was able to devise an alternate approach that worked. He was clear that it wasn't a guaranteed solution, and gave me the option to proceed or not. Alternative was that our basement floor would have to be jackhammered according to previous plumber.
M. M.
M. M.
19:34 21 Jul 22
Jacob was very thorough and meticulous. Excellent job.We are repeat customers and will continue to use Heil when the need arises.
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